Talktoihop – Talktoihop is a guest satisfaction survey which is conducted by the company IHOP to improve in their services. When the customer enters the official survey, the customer needs to share the experience through feedback.
This is all about the IHOP restaurant regarding the recent visit of the customer at the store. You need to take just 2 minutes to fill the survey and then the customer will get the opportunity to win exciting offers and rewards.
What are the requirements for this survey?
You need to fulfill some basic requirements to get end with the survey.
You must get fit under the age constraints of 18 years.
The receipt of IHOP must not be older than the last 3 days.
You need to have a device like a Smartphone, PC/ laptop.
Fast and stable internet connection is necessary so that no interruption will occur in the process of filling the survey.
The survey can be taken once a month.
IHOP staff, their relatives, and the sponsors of the subsidiaries are not eligible for this survey.
What are the steps to be followed to take IHOP Survey?
Go to the official website of the IHOP Survey.
The receipt must be present with the customer.
Appropriate language must be chosen according to your convenience. Either English or Spanish
Language must be selected.
The survey code available on the receipt must be entered.
In the second column, you need to enter the date and time of your visit to the store.
The last section is all about providing the Server ID which is present on the receipt.
After providing all the details, you are ready now to go for the survey.
Some questions are asked on the screen.
Answer all the questions honestly.
Rate the scale according to your experience at the store.
Click on the next option to go for the next steps.
After providing all the details, you need to enter your details where asked.
Going further, one validation code will be provided to you.
How to enter the survey by a mobile app?
Initially, you need to download the official app of the company on your Smartphone. The app is provided on the application store. The steps to be followed are given below:
You need to visit the IHOP store.
You can purchase any one pancake in order from the menu.
Start the app and follow the onscreen instructions.
Capture a picture of the pancake you have ordered at the store. The picture taken must be original.
What types of questions are asked in the IHOP Survey?
IHOP arranges a survey to deal with the satisfaction level of every customer. Participants must be well known with the questions asked in the survey.
- Satisfaction of guest:
It is the most common question asked in the IHOP survey. You need to rate the scale one out of ten according to your satisfaction.
- Dining area condition:
It includes the hygiene level of the restaurant including the maintenance of the table, windows, etc.
- Behavior of staff:
You need to share the experience regarding the behavior of the staff. Are they interactive with the customers and taking care of their needs?
- Quality of food:
You need to give your review of the taste and appearance of the food.
- Frequency of your visit:
They want to know your frequency of visitors to the store so that they can give more attention to those customers and can work on your requirements.
What is Survey Reward?
IHOP offers free pancakes as a reward to the participant. After completing the survey, you will be offered a coupon code. Visit to the IHOP restaurant nearest to your location. Using valid coupon code, you can take the benefit of the coupon and can enjoy free IHOP buttermilk.
IHOP arranges this survey to know the reviews and needs of the customer so that they can make changes and can improvise their services.
Conducting this survey will give them valuable feedback of the customers which will help them to get a clear picture of their services. In the end, the customer is provided with exciting rewards.