Mykfcexperience – Mykfcexperience is the survey conducted by the KFC for the customers. It is the guest satisfaction survey conducted for the customers. Customers are free to express their opinions and feedback through this survey.
What is the purpose of the Mykfcexperience?
The aim of conducting this survey is to get aware of the customer’s needs and their requirements. Moreover, through this survey, customers get a chance to share their opinions as well as they can provide their suggestions in the comment section.
The customers are free to give the feedback may be negative or positive. After knowing about the feedbacks of the customers, the company becomes alert and hence makes changes accordingly to meet their demands.
The survey is conducted to check the satisfaction level of the customers visiting the store. The goal behind this survey is to meet the requirements and demands of the survey, based on which the company will improvise their services and work on it.
By conducting the survey, a special bond between the customer and the restaurant is created.
In the end, the customers who participate in the survey will be rewarded with exciting vouchers and goodies.
What are the requirements to go for the survey?
- A valid restaurant receipt on which the survey code is present.
- The participant must be a legal resident of the United States of America.
- The customer must go for the survey within 7 days after then last visit to the restaurant.
- An electronic device such as a PC/Laptop or Smartphone is needed to have with the customer as the survey is conducted online.
- Fast internet connection to keep the survey on without occurring any issue.
- The participant must be at least 18 years older.
- The participant must have the proper knowledge of either English or Spanish.
- The customer must know the store.
- The employees, their relatives, and the staff members are not eligible for the survey.
What are the detailed steps to enter the survey?
- Firstly, you need to visit the official website for the survey.
- A start page of the survey will be displayed on the screen.
- Now, you need to enter the Survey Code.
- The code is provided on the receipt.
- After providing the survey code, the system will cross check the code and after that customer can begin with the survey by clicking on the start button.
- Enter the time of your visit and click on the Start button, to begin with, the survey.
- A set of questions will be displayed.
- You need to answer them honestly.
- You need to rate the scale according to the experience of the visit to the store.
- After completing the questions, you need to provide your contact details as mentioned on the page.
- A code will be displayed on the screen which must be kept carefully with the customer.
What if then customer has lost the receipt and wants to take part in the survey?
- Initially visit the official website.
- The customer needs to enter the details such as store number, date, and time of a visit.
- Click on the Start button to begin the survey.
- A set of questions will be asked which should be answered by you honestly.
- Further, you need to provide contact details.
- A code will be sent to you that can be redeemed at the time of next visit to the store.
On what basis the questions are asked in the survey?
- Food Taste.
- Food Quality.
- The satisfaction of the customer cleanliness in the restaurant and around.
- Staff Behavior.
- Experience of the order.
- Price of food.
The survey is conducted for the customers to gain feedback and hence make improvements in their services. This creates a special bond between the restaurant and the company. By taking the survey, the customer gets an opportunity to win exciting gift vouchers. The person who is interested to take part in the survey must follow the rules and instructions mentioned above.